Running the clinic
The calendar, lost slots, organization between vets and vet techs, checkout and POS obligations: the topics that decide whether a day runs smoothly.
- Surgery cancelled the same morning: what the pre-op instructions the day before decide A pet who arrives for surgery without fasting means a postponed procedure. Why the instructions sent to the owner the day before make all the difference.
- No-shows: what an empty slot costs you, and how to measure it How much does a no-show cost your vet clinic? A simple method to measure it in your own practice, and what an automatic reminder changes.