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Feature · Reminders

Automatic consultation and vaccine reminders

The reminder goes out on its own, the day before, without anyone thinking about it.

A confirmation when they book, a reminder the day before the appointment, a nudge as the vaccine comes due: messages go out automatically, by text and by email, and your time slots stop going to waste.

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A team based in Rennes, France, replies within a few hours

A puppy sitting on a rug, looking at the camera
Fewer missed appointments

One appointment in seven is missed. A text recovers most of them.

That is the order of magnitude seen in the industry, and a simple text reminder recovers the vast majority of those appointments (source: industry study). A slot freed by a cancellation can be booked again right away, without one more call to the front desk.

See the shared calendar →

Vaccine reminders

The vaccine reminder arrives on time, not six months late.

The pet’s record holds its due dates: vaccines, parasite treatments, follow-up checks. The reminder goes out on the planned date, and the owner no longer has to remember on their own.

See pet and owner records →

Consents

Every consent is dated and tracked, and every refusal is respected.

Consents are collected automatically, time-stamped and tied to their source, refusals included. An owner who declines promotional messages still receives their appointment reminders: they are not the same kind of message.

And also

Reminders that ask nothing of you

SMS and email

Confirmation, day-before reminder and vaccine nudge, by text as well as by email.

Owner replies

The pet owner replies to the text, and the front desk sees their answer.

Tracked consents

Every consent and every refusal is dated and stored with its source.

They trust us

The elegance of great service, the peace of mind of a reliable tool.

4,000professionals use it
4.8/5on Trustpilot (118 reviews)
3.3 millionappointments booked in a year
A very attentive and very responsive team, and a remarkable tool to work with: everything is in it, and it’s very easy to use. I wouldn’t switch for anything in the world.
Valérie C. RDV360 client
An excellent booking platform. The team is very professional and always there to quickly find a solution to any issue you might run into.
Corine L. RDV360 client
I’ve been using this platform for six years, and to this day it remains one of the best!
Alyssa T. Client for 6 years

Excerpts from customer reviews published on Trustpilot (rated 4.8/5 from 118 reviews, translated from French).

You may be wondering…

Your questions about reminders

Are reminders part of the free plan?

SMS reminders come with the Pro plan. The Free plan covers the shared calendar, 24/7 online booking and Reserve with Google.

Can we send reminders for vaccines and follow-ups?

Yes, automatic reminders cover consultations, vaccines and follow-ups.

What if a pet owner refuses messages?

Their refusal is recorded, time-stamped and respected automatically. Consents are tracked with their source.

Official sources

Page updated on September 28, 2026.

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